Canterbury Stone and Marble

Canterbury Stone and Marble
Tel : 01843 848 184

Fireplace and Stone Centre
Tel : 01843 841 922

196 - 198 Canterbury Road Birchington, Kent, CT7 9AQ

Privacy Policy

Who we are

This Privacy Policy (“Policy”) applies to the processing of personal information collected from users of our websites (“you”) or that you provide to us, Ground Earth Ltd. T/A Fireplace & Stone Centre / Canterbury Stone & Marble

For the purpose of the General Data Protection Regulation 2016 (“the GDPR”, as may be amended from time to time) Ground Earth Ltd. T/A Fireplace & Stone Centre / Canterbury Stone & Marble is a Data Controller. In this Policy references to “we”, “us” or “our” refer to Ground Earth Ltd. T/A Fireplace & Stone Centre / Canterbury Stone & Marble

Our Company is incorporated in England with company number 7237007 and a registered office at 424 Margate Road, Ramsgate, Kent CT12 6SJ

We are committed to protecting and respecting your privacy. The purpose of this Policy to explain how we collect, use and secure personal information collected on our network of websites or directly supplied by you

 

Key Definitions

Personally Identifiable Information (“PII”) means any information relating to an identified or identifiable natural person, including an individual’s name, contact information, professional title, and employer. For the purposes of the GDPR, an individual’s internet protocol address (“IP address”) may be considered PII.

Tracking Technologies means cookies, web beacons, serving tracking technologies or other technology solutions performing similar functions. These technologies may include first party cookies (cookies referencing the domain of the website being visited) and third-party cookies (cookies referencing a domain other than the one of the website being visited) those placed by a website other than the one being visited), local shared objects (commonly referred to as “Flash Cookies”), HTML 5 Cookies and tracking pixels (including transparent or clear gifs)

User or you mean any individual who views or interacts with the Websites, whether or not they are a Customer or a Potential Customer.

 

What Information do we collect and how is it collected ?

Personally Identifiable Information (PII)

We collect and process PII limited to information necessary to achieve one or more legitimate business purpose as described in this Policy. PII may include:

Basic information such as your name, address, telephone number and/or email address

Records of any correspondence in the event that you contact us

Details of your visits to our sites and the resources you access

Except where you provide your PII to us in accordance with the above, we will not collect or store it without first asking you for it.

Tracking Technologies

We do not use cookies or any other kind of tracking technologies on our website

 How is your Information used ?

We only use the information that we collect about you to provide any  products & services you request through an enquiry or complaint

 

Why do we collect your Information ?

We collect information about you in order to improve our business relationship with you and to offer you opportunities to obtain our products and services relevant to your business interests. Collecting this information helps us tailor our products and services to you and therefore communicate with you more effectively. We are aware that many of our Customers make use of a range of media channels so we may also provide a mechanism through which you can express preferences about how you want us to communicate with you. Finally, collecting your information makes it possible to operate our business more effectively.

 

What is the Legal Basis for the Processing of PII ?

Depending on the nature of the relationship and the purpose in each case, we rely upon consent, contract and legitimate business interests for processing PII.

It is in our interest as a business to enhance the services that we provide which may include processing your information to enable us to:

Respond to User enquiries and to fulfil User requests

Complete transactions

Provide customer service

Send administrative information

Do so where we are required to by law

We may also process PII when it is in our or a Users’ legitimate interests to do so and when these interests are not overridden by an individual’s data protection rights

 

Who do we share your Information with ?

We only share your PII with third parties:

If we are under a duty to disclose or share your PII in order to comply with any legal obligation

To protect the rights, property or safety of Ground Earth Ltd. T/A Fireplace & Stone Centre / Canterbury Stone & Marble, our customers or others

 

Data Retention

We will retain the PII that you provide while you remain a Customer of ours or as needed to provide you with products and services

We will never retain PII about you for longer than is necessary to fulfil the purpose for which it was originally collected

We may retain your PII after you have cancelled any contract with us if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, prevent fraud and abuse, or enforce this Policy and our Terms of Use. We may also retain PII for a limited period of time if requested by law enforcement agencies

If you would like more information about how long we retain your information please email : sales@fireplaceandstonecentre.co.uk

 

How do we Store and Secure Your Information ?

We take the security of the data that we collect very seriously. We have implemented technical, organisational and administrative measures which are generally accepted to protect the PII in our possession and of the third parties who act on our behalf

By providing your PII you agree to us storing or processing it. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your PII, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access

Access to Information, Opting Out and Your Privacy Rights

You have the right to access, rectify, erase, restrict, transfer, or object to the use of your information. If you wish to exercise any of these rights or have questions regarding this policy or how we use your information, please contact us at sales@fireplaceandstonecentre.co.uk

You may change or update the information that we hold about you at any time and as often as necessary. In the first instance, you should submit a request for a copy of your information in our possession by sending an email to sales@fireplaceandstonecentre.co.uk.  We will respond to all such requests without undue delay, and in accordance with the provisions of the GDPR

 

Changes to this Privacy Policy

Ground Earth Ltd. T/A Fireplace & Stone Centre / Canterbury Stone & Marble reserve the right to modify or amend this Policy from time to time.  We will not reduce your rights under this Policy without your consent.

If we change our Policy, we will post those changes on this page in addition to updating the “Last Updated” date at the bottom of this Policy. For these reasons, we encourage you to read this Policy regularly.

Your continued use of the Website or accessing Content posted on the Website shall constitute your acceptance of the modified Policy. If there will be any changes made to the use of your PII in a manner materially different from that stated at the time of collection, we will notify you by posting a notice on our site. If you object to any of the changes, or the overall Policy, please contact us via sales@fireplaceandstonecentre.co.uk.